![]() ![]() Try removing and re-adding the account to see if that fixes the problem. There may be a problem with the email account itself. Check with your email account provider to see if this is the case. You may not have permission to create new folders. In this case, you’ll need to create the folder using the web interface for your email account. The account you’re trying to add the folder to may not support the creation of new folders. There are a few potential reasons why you might not be able to add folders in Windows 10 Mail: Why won’t my Outlook Let me move emails to folders?.Why can’t I add a new folder in File Explorer?.Where are Windows 10 mail folders stored?. ![]() How do I get folders to show in my email?.Why can’t I create a folder in Windows 10?.How do I add folders to Windows 10 Mail?.
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